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Having trouble with Hotmail in Google Chrome? Try this work-around!

January 25, 2009 00:30 PST

Posted by Andrew.

Google Employee Shawn posted a guide in Google Discussions on Jan 15, 2009, there is a solution to fix the problem that can't reply to or compose new email when using Hotmail in Google Chrome.

You can test it out by downloading the developer build from here or you can wait until the next time your Google Chrome automatically updates. If you do choose to test out the developer build, please do following steps:

  • 1. Download and install Developer Build of Chromium.
  • 2. Right-click Google Chrome shortcut icon.
  • 3. Click on Properties
  • 4. In the Shortcut tab, replace the content of Target field with the following. Be sure to change <username> with your user profile name:
  • "C:/Documents and Settings/<username>/Local Settings/Application Data/Google/Chrome/Application/chrome.exe" --user-agent="Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/525.19 (KHTML, like Gecko) Version/3.1 Safari/525.1"

  • 5. Click OK
  • Shawn said:

    Yea, it is a really long string to add to your shortcut. Please note that this is only a temporary workaround and we're still working on a better solution. Stay tuned and I'll keep you guys updated.

    Update on Jan 31, 2009: Having trouble with Hotmail? Latest update to Google Chrome version fixes it

    The original guide post from Google Chrome Help Forum:

    [Google Chrome Guide Post] Hotmail Fix

    Shawn (Googler)

    Google Employee


    Hey everyone,

    Good news for you all. :) We've submitted a patch that's a temporary workaround for issues with Hotmail as well as Yahoo mail. We're in discussion with Microsoft about the issue and while the Microsoft Hotmail team works on a proper fix, we're deploying this workaround that changes the user agent string that Google Chrome sends when requesting URLs that end with

    If you've been using the --user-agent switch to use Hotmail, you can remove the switch from your shortcuts with this release.

    Everyone with the stable and beta version of Google Chrome will be eventually updated to version or you can also update on demand by going to the Tools (wrench) menu, selecting 'About Google Chrome' and checking for updates.

    I included a link to our blog post with more information about the update below.



    Other resource about Google Chrome and Hotmail


    #1  posted on January 28, 2009 14:26 PST
    This fix does nto work for me

    #2  posted on June 16, 2009 06:05 PDT
    In my Hotmail, I can send & receive email but some time the contented is missing? it blank, gone, missing. can you tell me how to fixed so it not blank. Thank you

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