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How to repair my Google Chrome?

December 19, 2011 03:18 PST

Although Google Chrome is one of the most advanced and most popular Internet Browsers that available today, however people have been experiencing problems and issues whilst using it. Such problems include flash player not working, which leaves some people not being able to view web pages and random crashing(An error message "Whoa! Google Chrome has crashed" displays when Chrome unexpectedly shuts down).

To fix this problem, the easiest way is completely uninstalling and then re-installing your Google Chrome. Please follow the steps below:

1. Uninstall Google Chrome

The first thing you should do is to close all Windows of Google Chrome, and then click:

  • Windows Start -> Control Panel -> Add/Remove Programs - for Windows XP
  • Windows Start -> Control Panel -> Programs and Features - for Windows Vista, Windows 7 or Windows 8.

Locate to "Google Chrome", then click "Uninstall" to remove Google Chrome from your computer.

How to repair my Google Chrome: Uninstall Google Chrome

2. Delete the Google Chrome folder

Open Windows Explorer, and then locate to the folder:

  • C:/Users/{username}/AppData/Local/Google/ - For Windows Vista, Windows 7 and Windows 8
  • C:/Documents and Settings/{username}/Local Settings/Application Data/Google/ - For Windows XP

Then delete the folder Chrome.

How to repair my Google Chrome: Delete the Google Chrome folder

3. Re-install Google Chrome

Visit Google site to install the latest version of Google Chrome.

Other resource about Google Chrome Installing & Uninstalling



#1  posted on December 19, 2011 15:14 PST
i have some problem on g+

#2  posted on January 13, 2012 23:54 PST
you can also fix problem by updating your browser, if no update is available upgrade to beta version for some period and then switch back

#3  posted on April 16, 2012 16:28 PDT
I've uninstalled chrome and reinstalled it.
I still can't bring up the hd cameras on my favorite website, nor can I listen to a short recorded broadcast from another favorite website like I could a week or so ago. What's up? Youtube and other flash things work fine.
I have a PC running XP.

#4  posted on August 05, 2012 11:32 PDT
i were did as tutorial but my problem with google chrome was didn't solved, after that i use this: https://www.google.com/intl/en/chrome/browser/thankyou.html?msi=true&statcb=1&installdataindex=defaultbrowser

#5  posted on September 16, 2012 01:51 PDT
I have uninstalled and reinstalled google chrome about six times, I have taken off the shockwave and done everything that I have found and it still gives me a pop-up that says, 'The exception unknown software exception (0x40000015) occurred in the application at location 0x0114bf18.' I have no idea what it means and since it happeneds everytime I open my browser, I do not know how to fix it. I have windows 7.

#6  posted on October 05, 2012 09:30 PDT
I've uninstalled and reinstalled Chrome at least 5 times since intalling an all in one Canan printer, that I've since returned due to that...

I'm running on XP and I've noticed that the problem (doesn't load) only occurs when I'm not signed in as a user.

It's the first time I've ever experienced such a problem, I run virus checks regularly and everything else seems to be working. I'm hooked on Chrome though and can't ever work without it! Pls Help!!!

#7  posted on October 08, 2012 00:21 PDT
dear sir/mam

i just open the google chrome but chrome open and do not open any website the cursor will round and round and imformation is on tab loading but do not load any web site.
if i open new tab then no work cursor i do refresh but no action so guide me how can i repair my browser

#8  posted on October 19, 2012 18:19 PDT
I have installed and uninstalled google crome time and time again and its still not working right for me....its very slow when i get on facebook and my games keep freezing up on the download...

#9  posted on December 28, 2012 08:14 PST
On this how-to-repair-my-google-chrome page there are only questions. There are no answers.
My question is: What is the purpose of this page?

#10  posted on January 03, 2013 03:35 PST
Two years I used Google Chrome as my default. All the time
it works properly, but after visited some hacker, does not
work well. Permanently sand messages:" Google Chrome requires Windows XP (installed on my computer)or later.
Some features may not work." I check all computer, no treats, no virus. no malicious. In error report it is code
0x80000003, address: 0x0000000000413900. Microsoft, Windows
and the other have not answer, like everything is OK, but is
not. I am worry very much: computer can't work, every day come new and new problems! See that many have this problem?!

#11  posted on February 17, 2013 19:55 PST
I keep getting a pop up box saying Message from web page and the an error has occurred . I've been told this is a problem with google chromes privacy guard. How do I shut this off?

#12  posted on October 04, 2013 22:50 PDT
The problem is that browser files got corrupt. Application data files need to be deleted and re-created again. Here's how:

1. Launch the Run dialog.
2. Type AppData in it & press ENTER.
3. Open the following folder:
..LocalGoogleChromeUser DataDefault
4. Delete all contents from it.
5. Re-launch your browser again.

For steps to diagnose your problem:
http://chromecrashes.com/

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